FAQs

Where do your products come from?
The majority of our products are supplied by local and Canadian companies that specialize in natural and organic foods. We hand pick supplement companies that provide outstanding quality products and have the most rigorous testing protocols to ensure this quality. 
During the harvest season and throughout the fall our produce comes from our very own organic-certified farm located in Kingston. If you take a peek around the back of the store, you’ll see a small patch of garden land that has also been certified by Ecocert as organic farm land. 
Can you get ____ product or brand?
The products that we carry in store are all hand-selected to be of the very best quality and from brands that we can trust and stand behind. While many brands market themselves well and products look appealing, we don’t strive to fill our shelves with flashy packaging. We aren’t your average supplement store; our mission is to truly improve health of our community with great products and health information. As we are still growing though, there may be some products or brands you would expect to see that we haven’t added to our catalog yet. 
If you are interested in a certain product or brand, please let us know, so that we can investigate and determine if it resonates with our values. Email info@healthfundamentals.ca and let us know what brands or products you’d like to see.
 
Where do you deliver to and how often do you deliver? 
We deliver to Kingston residents several times per week. It looks like based on popular times for our customers, we will deliver several weeknights per week and on weekends to best serve our customers. If you are outside of Kingston or if you would prefer you can pick up your orders in store, or choose a shipping option at checkout to have your order shipped to you. 
How do I place an order with you and what are my payment options?
Our payment method is through the secure online store where you can easily pay through our Shopify payment gateway. 
In store we have a kiosk set up for viewing products and purchasing, while we are still expanding the inside of the store.